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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

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Yes, Fan Strategy operates under a licence from the Malta Gaming Authority (MGA) and is also registered with the UK Gambling Commission. The MGA licence requires regular audits of our games and financial transactions to ensure fairness and player protection. For UK players, the site complies with the UKGC’s strict code of practice, including segregation of customer funds.

02

What payment methods can I use to deposit and withdraw funds at Fan Strategy?

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Fan Strategy accepts Visa and Mastercard credit and debit cards, Skrill, Neteller, ecoPayz, and direct bank transfers. Cryptocurrency deposits (Bitcoin, Ethereum, USDT) are also supported with no extra fees. Withdrawals to e‑wallets are processed within 24 hours, while card and bank transfers take 3‑5 business days.

03

How do I claim the Fan Strategy welcome bonus and what are the wagering requirements?

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New customers receive a 100 % match bonus up to $200 on their first deposit. The bonus is credited automatically after you deposit at least $20, but you must opt‑in via the “My Bonuses” section. To withdraw any winnings you need to wager the bonus amount 35 times within 30 days; only bets on World Cup markets count fully toward the rollover.

04

What types of bets can I place on World Cup matches at Fan Strategy?

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Fan Strategy offers moneyline (win/draw/lose), Asian handicap, over/under totals, correct‑score, first‑goal‑scorer, and multi‑leg accumulators for every World Cup match. Live (in‑play) markets include next‑goal, half‑time result, and cash‑out options. All odds are displayed in decimal format and can be switched to fractional or American odds in your account settings.

05

How does live betting and the cash‑out feature work on Fan Strategy for World Cup games?

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During a World Cup game you can place bets in real time with constantly updated odds. The cash‑out button lets you settle a bet before the final whistle, locking in a profit or limiting a loss based on the current market price. Cash‑out is available on most pre‑match and live single bets, but not on system bets or some special markets. If the market is suspended, cash‑out will be temporarily unavailable until odds refresh.

06

What responsible gambling tools does Fan Strategy provide to help me stay in control?

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Fan Strategy provides self‑exclusion periods (24 hours to 5 years), deposit limits, loss limits, and reality‑check reminders that you can set from the “Responsible Gambling” page. You can also request a permanent account closure if you wish to stop gambling altogether. All these tools are free, and changes take effect immediately or after a short cooling‑off period as required by regulation. If you need further support, we display links to GamCare and BeGambleAware.